The AI receptionist that
never lets the phone ring out.

rednea starts at €90 per month plus VAT with 300 minutes of call time included. No setup fee, no per-call charges, no minimum term — cancel monthly.

In Spain “recepcionista virtual” covers two different things. One is a human service: a remote receptionist who answers the phone for several businesses, takes a message and forwards it, usually billed per call or per minute. The other is an AI receptionist like rednea: an assistant with a natural voice that answers your line, replies, books the appointment in your calendar and passes urgent calls to you, at a fixed price and at any hour. Both replace having someone in the office; only the second closes the booking during the call.

24/7 call answering in your business name, answers to your frequently asked questions, booking, moving and cancelling appointments with Google Calendar or Microsoft 365, transfer of urgent calls to your mobile or your team, and a summary of every call by email. The Basic plan includes 300 minutes and 1 number. Integrations with other tools beyond the calendar are set up on request.

Yes, by a wide margin. Spain’s 2026 minimum wage is €1,221 a month in 14 payments (Real Decreto 126/2026), and the employer pays social security on top: common contingencies, unemployment, FOGASA and vocational training add 29.90%, before the MEI and the workplace-accident premium. A half-time receptionist on the minimum wage therefore costs more than €900 a month, and the collective agreement can set more. rednea is €90 a month plus VAT. What a person brings and rednea does not is judgment on the unexpected, which is why rednea passes those calls to you.

They are not competing for the same job. A person brings judgment, warmth and knowledge of the business during their hours. An AI receptionist brings coverage: it answers every call, at any hour, several at once, and handles the repetitive ones. Many businesses use both: the person works the front desk and rednea takes what they cannot, at lunchtime, in the evening, on holiday or while they are already on a call.

Yes. Every incoming call is answered within seconds, even when two or three arrive at the same time, on every plan. Nobody hears a busy tone or waits in a queue with music.

Yes. Connected to your calendar, rednea finds the caller’s appointment, cancels it or moves it to another free slot, and you get the call summary by email. The freed slot becomes available to another customer.

You are the controller, so the useful answer is what rednea gives you to work with. Calls are processed under the GDPR (the RGPD in Spain) and the LOPDGDD with an Article 28 data processing agreement, encryption in transit and at rest, named sub-processors and retention windows you set with deletion on request. Persistent data is stored in Switzerland, a jurisdiction with an EU adequacy decision. The standard greeting has the assistant introduce itself as your business’s digital assistant, as the EU AI Act requires, and no voice profiles or biometric data are created. Those are the points the AEPD expects you to be able to evidence about any supplier handling your customers’ data.

It depends what you use it for. A virtual switchboard routes calls between extensions, sites and opening hours, and rednea can sit behind it: forward the extension you choose and the AI receptionist answers those calls. The difference is the verb. A switchboard routes; rednea holds the conversation, answers your frequently asked questions, books the appointment and passes urgent callers through. If your switchboard only ever routed callers into a voicemail box, rednea replaces it.

Yes. rednea works through standard call forwarding on your existing landline or mobile, with any provider. Your published number never changes and you can switch the forwarding off at any time.

Spanish, Catalan, English, French, German, and Italian. rednea detects the caller’s language and answers naturally — no menus, no button-pressing. For businesses with international customers, that is the difference between a lost call and a closed booking.

rednea never invents an answer. It either transfers the call to your team — instantly for urgent topics — or takes a structured message with name, number, and concern, and sends it to you by email so you can call back with full context.

About 30 minutes. We set up the assistant with you: your business, hours, FAQs and your calendar for direct booking. Then you switch on call forwarding and make a test call. Your published number never changes.