The answering machine
that actually answers.
In Spain the business answering machine is the contestador automático, and in practice the carrier’s buzón de voz: it records a message and waits for you to call back. rednea picks up and talks instead. It answers the everyday questions, books the appointment in your calendar, takes the message with all the details and transfers urgent calls to your mobile. It switches on with call forwarding, with no change of number or provider.
What is an AI answering machine?
An AI answering machine takes the calls you cannot pick up and, instead of recording a message, holds a conversation: it answers, books appointments, takes details and transfers urgent calls to a person, around the clock.
The trouble with voicemail
Why voicemail costs you customers
Callers who hear the beep hang up
Few customers leave a message after the tone, and new ones even fewer: they go back to Google and call the next business.
Hang up instead of leaving a message
A message is unfinished work
Listen, note, call back, reach nobody, try again. A two-minute enquiry turns into days of phone tag.
Every message is a call to return
Voicemail knows nothing about your business
It cannot give an appointment, state your hours or answer a question. What the caller wanted stays undone.
Recording is not resolving
What changes
From voicemail to conversation
Picks up instead of recording
Every call answered in seconds with your business name, in a conversation rather than a recorded greeting.
Books during the call
Connected to Google Calendar or Microsoft 365, rednea books real free slots while the caller is still on the line.
Urgent calls to your mobile
You define what is urgent. Those calls transfer at once; everything else is handled or written down.
A summary, not a recording
By email or text: who called, what they wanted, what was agreed and which number to call back.
About 30 minutes
How to replace your voicemail
Forwarding instead of voicemail
Forward calls to rednea where voicemail picks up today: when unanswered, when busy, or always. Any provider, landline or mobile.
Tell it what it needs to know
Hours, services, frequent questions and what urgent means for you. We set it up with you in about 30 minutes.
Connect your calendar if you take bookings
Google Calendar or Microsoft 365, booked in real time with no double bookings.
Test call and go live
Call your number, test your cases and switch it on.
Typical calls
Where voicemail fails and rednea answers
New customer at lunchtime
At lunchtime voicemail would have answered and the customer would have called someone else.
A question after closing
Simple information voicemail could never give, answered at 9pm and turned into a booking.
An emergency on a Sunday
Urgent calls do not sit in a mailbox: they reach the person on call with the address already taken.
A caller who only wanted to leave a message
The message arrives in writing with name and number, not as audio someone has to play back.
A change without risk
Your line and your data
Go back to voicemail whenever you like
You decide when rednea answers: always, only when busy or only when unanswered. Forwarding switches off in seconds and your number never changes.
A greeting that can say an AI answers
The EU AI Act requires people to be told when they are interacting with an AI system. You write the greeting, and it can say from the first second that a digital assistant is answering.
GDPR processing agreement
You are the controller and rednea the processor, with an Article 28 agreement under the GDPR and Spain’s LOPDGDD, encryption in transit and at rest, and retention periods you set.
Stored in Switzerland
Persistent data is stored in Switzerland, a country with an EU adequacy decision. Recording is on by default and can be switched off per business and per assistant. No voiceprints are created.
Pricing
Transparent pricing
Included
- 300 minutes
- 1 phone number
- 100 SMS notifications
- 99 languages
Features
- AI phone assistant 24/7
- Appointment booking with calendar integration
- Web chat for your websiteNew
- 10+ voices to choose from
- Call summary by email & SMS
- Month to month, no setup fee
Included
- 1,000 minutes
- 5 phone numbers
- 1,000 SMS notifications
- Unlimited assistants
- Unlimited users
Features
- Everything in Basic
- Outbound calls
Included
- From 5,000 minutes
- Custom number of phone numbers
- Unlimited SMS notifications
- Unlimited assistants
- Unlimited users
Features
- Everything in Professional
- API access
- Custom SLA
Frequently asked
AI answering machine, explained
What is a contestador automático con IA?
It is the Spanish term for an AI answering machine. Instead of a recorded greeting and a beep, the caller gets an answer: the hours or price they asked about, a booked appointment, or a transfer to a person if it is urgent. You then receive a written summary instead of a message to listen to.
Does rednea replace my voicemail completely?
You decide with call forwarding. Forward everything and rednea replaces voicemail completely. Forward only when busy or unanswered and your day stays as it is, while rednea answers what used to end in the mailbox.
Do I keep my phone number?
Yes. rednea works through standard call forwarding on your existing landline or mobile, with any provider. No porting and no new number.
How much does it cost?
From €90 a month with 300 minutes included, €290 with 1,000 minutes, or from €590 with 5,000 minutes. No setup fee, no per-call charge and no minimum term.
How do messages reach me?
As a written summary of each call by email or text: name, number, reason and what was answered or booked.
What happens with urgent calls?
You define what counts as urgent. Those calls transfer immediately to your mobile or the person on call; if nobody answers, rednea takes the details and sends them to you.
Further reading
What Is an AI Phone Assistant? The Complete Guide for Businesses
What an AI phone assistant is, how it works, what it costs, and how it helps businesses stop losing customers to missed calls — in plain language.
AI Receptionist vs Answering Service: Which Is Right for You?
AI receptionist, human answering service, or in-house reception? An honest, vendor-neutral comparison of cost, availability, and fit.
No more “leave a message after the tone”.
Live in about 30 minutes, keep your number. No minimum term and no setup fee.
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