Your hands are full.
The phone still rings.
You can’t take a call with both hands on a job — so the customer rings the next trade on the list. rednea answers every call, books the job, puts emergencies through to you, and emails you the details after the call — so a ringing phone stops costing you work.
What is rednea for trades?
rednea is an AI phone assistant that answers calls for tradespeople 24/7 while you’re on a job, captures the work, books visits, puts emergencies through to you, and sends you a summary — GDPR-compliant.
The hands-busy problem
Why tradespeople lose work on the phone
You can’t answer with both hands on a job
Under a sink, up a ladder, mid-wiring — you physically can’t pick up. And stopping the job for every call costs you the job you are on.
Hands full, phone ringing
Customers don’t leave a message — they call the next trade
A caller with a leak does not wait for a call-back; they ring the next plumber or electrician in the search results. The job you missed becomes someone else’s invoice.
First to answer wins the job
Calling back in the evening is too late
By the time you’re off the tools and returning calls, many enquiries have booked elsewhere — and you’re doing admin instead of resting.
Lost jobs + lost evenings
What changes
How rednea works for your trade
Every call answered while you work
Stay on the job. rednea picks up, sounds professional, and captures the enquiry — no voicemail, no lost customer.
Jobs booked and sorted
It takes the job type, address, urgency and contact details, books a visit or quote into your calendar, and structures it so you can plan your day.
Emergencies put through to you
You define what counts as an emergency — a burst pipe, a power fault. rednea transfers those calls to your mobile; if you can’t answer, you get the summary by email right after the call.
Summary straight to your phone
After every call you get an email: who called, what they need, where, and how urgent — ready to action when you down tools.
Live in about 30 minutes
How we set rednea up for your trade
Your services & areas
We record what you do (and don’t), the areas you cover, your rates or call-out approach, and the questions to ask for each job type.
Emergency & call-back rules
You define what counts as an emergency and gets transferred to your mobile, and which jobs are booked or noted for a call-back.
Calendar & connect your number
Connect Google Calendar or Microsoft 365 for bookings, or your job-management software via iCal or API on request, and divert your existing mobile or business number — no number change.
Test call & go-live
You ring your own number, test a quote request and an emergency, and go live. From then on, no job-winning call rings out.
Typical call scenarios
How rednea handles trade calls in practice
Emergency — burst pipe
An emergency transferred to you, or summarised for you the moment the call ends — the high-value job you’d otherwise have missed.
Quote request
A quote enquiry turned into a booked visit instead of a voicemail nobody returns.
Existing-customer follow-up
Follow-ups noted and prioritised without interrupting the job you’re on.
A job outside your area
rednea knows your area and your services, so you don’t spend an evening calling back jobs you would never take.
«We keep getting great feedback about the AI assistant. On behalf of Dreier Allround Services, thank you for the excellent advice and the fast setup of the AI.»
Reliable and compliant
Why rednea is the right partner for trades
Always on, never off sick
Evenings, weekends, mid-job — every caller gets a professional answer, so no enquiry slips through.
GDPR-compliant
Customer details are handled under the UK and EU GDPR, with a data processing agreement, encryption and retention you set. Persistent data is stored in Switzerland.
Transparent AI
Your greeting can say from the first second that a digital assistant is answering. You write the greeting, and we suggest a wording that does this — the transparency Article 50 of the EU AI Act asks for.
No number change, no lock-in
Keep your existing number, go live in about 30 minutes, and cancel any time.
Pricing
Transparent pricing
Included
- 300 minutes
- 1 phone number
- 99 languages
Features
- AI phone assistant 24/7
- Appointment booking with calendar integration
- Web chat for your websiteNew
- 10+ voices to choose from
- Call summary by email
- Month to month, no setup fee
Included
- 1,000 minutes
- 5 phone numbers
- Unlimited assistants
- Unlimited users
Features
- Everything in Basic
- Outbound calls
Included
- From 5,000 minutes
- Custom number of phone numbers
- Unlimited assistants
- Unlimited users
Features
- Everything in Professional
- API access
- Custom SLA
Frequently asked
What tradespeople ask before using rednea
Will it sound professional to my customers?
Yes — rednea greets callers politely, answers in natural language, and takes their details. For most callers, an instant, helpful answer beats a busy tone or voicemail.
How do I get the details while I’m on a job?
After each call you get an email summary — who called, what they need, the address and how urgent — so you can action it when you down tools.
Can it tell an emergency from a routine job?
Yes. You define what counts as an emergency (for example a burst pipe or a power fault). rednea transfers those calls to your mobile; if you can’t answer, the summary reaches you by email right after the call. Routine jobs are booked or noted for a call-back.
What about a gas smell or a fire?
rednea follows the emergency wording you set and does not assess the danger itself. Typically it tells the caller to leave the property and call 999 or 112, or the gas emergency number, at once.
Do I have to change my number?
No — you divert your existing mobile or business number to rednea. You can switch the divert off at any time.
Can it give prices?
Only the ones you give us, such as your call-out charge or a fixed price for a standard job. For anything that needs a look, rednea books a quote visit instead of guessing a price.
Which languages does it handle?
English, Spanish, Catalan, French, German and Italian on one number — useful if you serve international or tourist-area customers.
How much does it cost?
From £90 per month with 300 minutes of call time included; if you need more, you add minutes. No setup fee and no minimum term.
What if a customer insists on speaking to me?
Your greeting can say from the first second that a digital assistant is answering: you write it, and we suggest a wording that does this. If a customer wants you in person, rednea transfers the call to your mobile when your rules allow it, or takes the details for a priority call-back, which you see in the summary right after the call.
Further reading
AI Receptionist for Trades: Never Miss a Job While on the Tools
How an AI receptionist answers every call while you’re on a job, books the work and flags emergencies — so a ringing phone stops costing you jobs.
Answering Service for Plumbers: How It Works in 2026
An answering service for plumbers answers calls when you're on a job, capturing leads, booking visits and triaging emergencies 24/7. Here's how to choose one.
How Much Does an AI Receptionist Cost? (2026 Guide)
AI receptionist pricing explained: subscription vs per-minute vs per-call models, hidden fees to watch, and how the cost compares to hiring or outsourcing.
Ready to stop losing jobs to a ringing phone?
Cancel monthly. Live in about 30 minutes. No minimum term, no number change.
Get started