You’re mid-colour.
The phone keeps ringing.
You can’t stop a treatment to take a booking — so the call rings out and the client books elsewhere. rednea answers every call, books and moves appointments with the right service and stylist, answers price questions, and keeps the diary filling after you’ve locked up.
What is rednea for salons?
rednea is an AI phone assistant that answers salon calls 24/7, books and moves appointments by service and stylist, answers price questions, and frees cancelled slots for the next caller — GDPR-compliant.
The chair-time problem
Why salons lose bookings and revenue on the phone
You can’t answer mid-treatment
Hands in a client’s hair, doing a treatment, at the basin — you can’t stop to take a call. The phone rings out, and a would-be client books with the salon down the road.
Calls peak during appointments
A cancellation nobody hears is an empty chair
A client who cannot reach you to cancel often just does not come. The slot stays empty, and the client who would have taken it booked elsewhere because nobody answered.
Empty chairs cannot be re-sold later
Bookings happen after hours
Clients plan appointments in the evening and at weekends — often when you’re closed. Without someone to answer, those bookings go to whoever picks up.
Lost out-of-hours bookings
What changes
How rednea works for your salon
Every call answered, hands-free
Stay with your client. rednea picks up, books the appointment, answers the question — no ringing out, no lost booking.
Bookings by service & stylist
It books the right service with the right duration (cut, colour, treatment, mani-pedi) with the preferred stylist, straight into your calendar — and handles reschedules.
Cancelled slots back in the diary at once
Clients cancel or move appointments by phone at any hour, also at midnight. The freed slot is back in the calendar at once, and the next caller can book it.
Fills the diary 24/7
Evenings, weekends, closed days — rednea keeps taking bookings, so your diary fills while you rest.
Live in about 30 minutes
How we set rednea up for your salon
Services, durations & stylists
We record your service menu, durations and prices, your team, and your booking rules (cancellation window, which services need a consultation first) so bookings are accurate.
Connect your calendar
Appointments go into Google Calendar or Microsoft 365, or into your salon software via iCal or API on request, with live availability and no double bookings.
Escalation rules
You decide when a call goes to you: a complex colour correction, a bridal booking, a complaint. If you are free the call is transferred; if not, you get the call summary by email right after the call.
Test call & go-live
You test a booking, a reschedule and a price question, then set call divert on your existing number. From then on, no booking call rings out.
Typical call scenarios
How rednea handles salon calls in practice
Booking while you’re with a client
A booking taken with the right service length and stylist, without you stopping a treatment.
Reschedule
A reschedule handled at once, and the freed slot open again for another client.
Price / service question
A common question answered with the price you set, and turned into a booking.
A colour correction that needs you
rednea does not guess a price for a job that needs your eyes. It books the consultation you defined for these cases.
Reliable and compliant
Why rednea is the right partner for salons
Always answering, even when you’re booked solid
Mid-treatment, after hours, on your day off — every caller gets a warm, professional answer and, where there is a slot, a booking.
GDPR-compliant
Client details are handled under the UK and EU GDPR, with a data processing agreement, encryption and retention you set. Persistent data is stored in Switzerland.
Transparent AI
Your greeting can say from the first second that a digital assistant is answering. You write the greeting, and we suggest a wording that does this — the transparency Article 50 of the EU AI Act asks for.
No number change, no lock-in
Keep your number, go live in about 30 minutes, and cancel any time.
Pricing
Transparent pricing
Included
- 300 minutes
- 1 phone number
- 99 languages
Features
- AI phone assistant 24/7
- Appointment booking with calendar integration
- Web chat for your websiteNew
- 10+ voices to choose from
- Call summary by email
- Month to month, no setup fee
Included
- 1,000 minutes
- 5 phone numbers
- Unlimited assistants
- Unlimited users
Features
- Everything in Basic
- Outbound calls
Included
- From 5,000 minutes
- Custom number of phone numbers
- Unlimited assistants
- Unlimited users
Features
- Everything in Professional
- API access
- Custom SLA
Frequently asked
What salons ask before using rednea
Can it book the right service with the right stylist?
Yes — it books by service and duration with the requested team member, straight into your calendar, and handles reschedules and cancellations.
Does it send appointment reminders?
No. rednea answers incoming calls; it does not call or text clients before their appointment. What it does is make cancelling easy: clients can cancel or move an appointment by phone at any hour, and the freed slot is back in the calendar at once for the next caller.
Does it integrate with my salon software?
rednea books through calendar interfaces: Google Calendar, Microsoft 365, and salon software via iCal or API on request. We confirm the integration path in the kick-off call.
Do I have to change my number?
No — you divert your existing number to rednea, from a landline or a mobile. You can switch the divert off at any time.
Which languages does it handle?
English, Spanish, Catalan, French, German and Italian on one number — useful in tourist areas and for international clients.
Can it quote prices?
Yes, the prices you give us: a cut, a colour, a treatment, a package. For work that needs a look first, such as a colour correction, rednea books the consultation you define instead of guessing a price.
Is client data safe?
Client details are processed under the UK and EU GDPR with a data processing agreement, encryption and retention you set. Persistent data is stored in Switzerland. Call recording is on by default and can be switched off in the dashboard.
How much does it cost?
From £90 per month with 300 minutes of call time included; if you need more, you add minutes. No setup fee and no minimum term.
Will clients know they are talking to an AI?
Your greeting can say so from the first second: you write it, and we suggest a wording that says a digital assistant is answering. A client who wants to speak to you is transferred if you are free, or gets a call-back with the request already noted.
Further reading
AI Receptionist for Hair & Beauty Salons: Bookings & Fewer No-Shows
How an AI receptionist takes bookings while you’re with a client, cuts no-shows with reminders and fills the diary 24/7 — for salons and barbers.
Salon Answering Service: A Practical Guide for UK Owners
A salon answering service answers calls and books appointments while your team is busy with clients. Learn how it works, what it costs, and how to choose one.
How Much Does an AI Receptionist Cost? (2026 Guide)
AI receptionist pricing explained: subscription vs per-minute vs per-call models, hidden fees to watch, and how the cost compares to hiring or outsourcing.
Ready to fill the diary and stop losing bookings?
Cancel monthly. Live in about 30 minutes. No minimum term, no number change.
Get started